A. Internet banking is a real-time solution that allows you to access your accounts 24 hours a day, 7 days a week. You may check your balances, view your account statements and transaction history for your various accounts. You can also transfer money between your accounts, pay your bills, change your password over the Internet all in a secure manner. 

A. Our Internet Banking is easy to use. All you need is a personal computer that is connected to the Internet, any browser of your choice - Microsoft® Internet Explorer and Netscape Navigator/Communicator. Then, open your browser and log on to Zenith Bank Ghana Internet Banking website and you are banking online already!  

A. If you are already a customer with Zenith Bank Ghana, here are the things you need to do: 

	Contact your account officer to send you the Internet banking application form . Upon filling the form , your user access code and password will be given to you. Please read our Electronic Banking terms and conditions...
	You can also >> Print the Internet Banking Application Form online.

A.  As long as you have Internet connection, Simply open your browser and log on to Zenith Bank Ghana website and click on the Internet banking. Enter your Customer Access Code, Username and Password at the prompt.

To get started click on the links below and enter your Customer  Access Code, Username and Password.

A. The information you provide is kept strictly confidential. And the latest electronic encryption technology ensures the secure transfer of information over the Internet. Our banking service is safe. Because account security is important to us, we have built safety measures into Zenith Bank Ghana which reflect the importance of this issue. You'll be allowed to change your own password, and all information sent and received is encrypted.

A.  Currently the service is provided at no charge

A.  Be sure you are connected to the Internet and you are currently logged on to the Internet banking application. If you are on a dial-up connection, viewing statements may be very slow due to the poor Internet connection. However, we encourage you to have patience and click refresh often for the page to show.  

A.  If you forget your Customer Access Code, Username and Password , You should Contact us and we will send them to you.

A.  The safety and confidentiality of customers' personal information is our top priority. The security system makes use of the latest in technologies, standards, and business practices to guarantee customer security including: Firewall Protection, Password Security and Data Security, Secure Socket Layer (SSL), Audits and Inspections, Data Integrity, and Physical Security.

A.   You can transfer funds 24 hours a day, seven days a week through the convenience of your computer up to the maximum daily transfer limit.

A.   Once any account has been approved, funds may be transferred at your convenience and will usually take five minutes for transferred funds to be accessible.

A.  The Zenith Bank Ghana Inter Account Transfer approval process consists of basic verification of the information that you provided. The ‘To Account’ of the beneficiary account will be checked against the database for validity of the account. The approval process is done to ensure the safety and security of your transaction.

A. When entering the cedi amount of your transfer, do not enter "=GHC=". Hit the back button on your browser and re-enter the cedi amount entering only numbers.

A. Though this is an optional field, it is for your personal use. You can enter any descriptive word or sentence that helps you identify the transaction.

A. You may e-mail us at ebusinessgroup@zenithbank.com.gh or call us at 233-21-660075,660079 during our customer service Hours. We look forward to serving you! .