Please click on each question to view the answer
Q. What is Internet Banking?
A. Internet
banking is a real-time solution that allows you to access your
accounts 24 hours a day, 7 days a week. You may check your
balances, view your account statements and transaction history
for your various accounts. You can also transfer money between
your accounts, pay your bills, change your password over the
Internet all in a secure manner.
Q. What Do I need to make use of this service and how does it work?
A. Our Internet Banking is easy to use. All you need is a personal computer that is connected to the Internet, any browser of your choice - Microsoft® Internet Explorer and Netscape Navigator/Communicator. Then, open your browser and log on to Zenith Bank Ghana Internet Banking website and you are banking online already!
Q. How Secure is Internet Banking?
A. The information you provide is kept strictly confidential. And the latest electronic encryption technology ensures the secure transfer of information over the Internet. Our banking service is safe. Because account security is important to us, we have built safety measures into Zenith Bank Ghana which reflect the importance of this issue. You'll be allowed to change your own password, and all information sent and received is encrypted.
On Internet Banking Transfers
Q. How secure is my transaction?
A. The safety and confidentiality of customers' personal information is our top priority. The security system makes use of the latest in technologies, standards, and business practices to guarantee customer security including: Firewall Protection, Password Security and Data Security, Secure Socket Layer (SSL), Audits and Inspections, Data Integrity, and Physical Security.
Q. How often can I transfer funds?
A. You can transfer funds 24 hours a day, seven days a week through the convenience of your computer up to the maximum daily transfer limit.
Q. How does the approval process work?
A. The Zenith Bank Ghana Inter Account Transfer approval process consists of basic verification of the information that you provided. The ‘To Account’ of the beneficiary account will be checked against the database for validity of the account. The approval process is done to ensure the safety and security of your transaction.
|