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Download a copy of Zmobile Registration
Form.  (After filling it out you can send it to the
bank.) |
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| Q.
What is Zmobile? |
A. Zmobile is an acronym for our newly
branded Zenith Mobile. It is the new mobile banking
product from Zenith Bank that enables you to carry out
various banking and payment transactions on your mobile
phone. It runs as a menu driven application and it
eliminates the use of series of strings as it is on our
previous mobile link. |
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| Q.
How do I load Zmobile application to
my phone? |
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A. Visit any Zenith
Bank branch; go to our customer service officers who
will push Zmobile application via Bluetooth,
infrared. That means your phone must be Bluetooth,
infrared or compliant. |
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| Q. What parameters do I require
to setup the application on my phone? |
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A. Once you install
the program all you need is to supply your pin for
different services
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| Q. How is Zmobile different
from Mobile Banking? |
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A. The major
difference is that ZMobile application has added
functionalities like
Bill Payments, Buying Mobile Topups etc |
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| Q. How secured is Zmobile? |
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A. Zmobile uses the
most secured model of data transmission encryption
on the eCommerce platform . |
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| Q.
What banking services are available on Zmobile? |
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A. Services
available are Check balance, mini statement, Funds
transfer like card to account, card to mobile and
card to card, mobile phone top-up for all mobile
networks which allow you to top up for friends and
yourself, Bills payment like Dstv subscription
payment etc.
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| Q. Can I push Zmobile application on my
phone to my friends’ phone? |
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A. You can push the
application to your friends’ phone only if they have
exactly the same model of phone with you, else’s, it
won’t work. Everyone phone type has its own uniquely
compiled application. |
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| Q. Is the service available
when I travel out of the country? |
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A 8. It is available for use outside
the country only if you roam your phone to receive
calls outside the country. |
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| Q. Can Zmobile run on any phone? |
| A. It can only run on any
Java enabled phones. |
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| Q. How do I know if my mobile phone is
java enabled? |
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A. The manual that
comes with the phone always states the type of
application that could run the mobile phone. You can
also check the phone websites to confirm this. |
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| Q. Do I need to have credit on my phone
to run Zmobile? |
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A. Yes. The
application runs on SMS and the provider of
such services charges for such services. |
