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Download a copy of Z-Mobile Registration Form. | ||
| Q. What is Z-Mobile? | ||
|
A. Z-Mobile is an acronym for our newly
branded Zenith Mobile. It is the new mobile banking
product from Zenith Bank that enables you to carry out
various banking and payment transactions on your mobile
phone. It runs as a menu driven application and it
eliminates the use of series of strings as it is on our
previous mobile link. | ||
| Q. How do I load Z-Mobile application to my phone? | ||
|
A. Visit any Zenith
Bank branch; go to our customer service officers who
will upload the Z-Mobile application via Bluetooth,
infrared. That means your phone must be Bluetooth,
infrared or compliant. | ||
| Q.What parameters do I require to setup the application on my phone? | ||
|
A. Once you install the program all you need is to supply your pin for different services | ||
| Q.How is Z-Mobile different from Mobile Banking? | ||
|
A. The major
difference is that Z-Mobile application has added
functions like
Bill Payments, Buying Mobile Top ups etc | ||
| Q.How secured is Z-Mobile? | ||
|
A. Z-Mobile uses the
most secured model of data transmission encryption
on the eCommerce platform . | ||
| Q.What banking services are available on Z-Mobile? | ||
|
A. Services
available are Check balance, mini statement, Funds
transfer like card to account, card to mobile and
card to card, mobile phone top-up for all mobile
networks which allow you to top up for friends and
yourself, Bills payment like DSTv subscription
payment etc.
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| Q. Can I push Z-Mobile application on my phone to my friends' phone? | ||
|
A. You can push the
application to your friends' phone only if they have
exactly the same model of phone with you, else's, it
won't work. Everyone phone type has its own uniquely
compiled application. | ||
| Q. Is the service available when I travel out of the country? | ||
|
A 8. It is available for use outside
the country only if you roam your phone to receive
calls outside the country. | ||
| Q. Can Z-Mobile run on any phone? | ||
| A. It can only run on Java enabled phones. | ||
| Q. How do I know if my mobile phone is java enabled? | ||
|
A. The manual that
comes with the phone always states the type of
application that could run the mobile phone. You can
also check the phone websites to confirm this. | ||
| Q. Do I need to have credit on my phone to run Z-Mobile? | ||
|
A. Yes. The
application runs on SMS and the provider of
such services charges for such services. | ||
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