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Awards & Achievements

Thank you, our cherished customers for helping us maintain our lead.

Within the few years of our banking operations, we have earned the following awards (Ghana Banking Awards) as a testimony of unflinching support of our customers which give credence to our strong commitment to excellence and value-adding relationship.

2024

  • Best Financial Inclusion Service Provider Ghana, 2024 - Digital Banker Africa Awards
  • Best Mobile Banking App Ghana, 2024 - Digital Banker Africa Awards
  • Pensions Fund Custodian Brand of the Year - Ghana Finance Focus Forum Summit and Awards
  • Finance Team of the Year - Banking (Silver Category) - Ghana Finance Focus Forum Summit and Awards
  • Internet Banking Services Provider of the Year 2024 (Ghana) - Global Excellence Awards 2024

2023

  • Presidential Honour for Distinguished Service (Platinum) in recognition of the Bank's Humanitarian Services to the people of Ghana during the COVID-19 Period - National Honours and Awards 2023
  • Best Banking Group 2023, Ghana - World Finance Awards 2023
  • Best Corporate Governance Company, Ghana 2023 - Global Brand Awards 2023
  • Best Retail Bank of Customer Service, Ghana 2023 - Global Brand Awards 2023
  • Financial Institution of the Year Award - Ghana-West Africa Business Excellence Awards 2023
  • Banking Brand of the Year - Ghana Corporate Brands Awards
  • Trade Finance Bank of the Year Category - Ghana Credit Excellence Awards
  • Bank of the Year 2023 - Ghana - Global Excellence Awards 2023
  • 5 Stars in Service Delivery (Consumer Banking Category) - 34th CIMG National Marketing Performance Awards
  • 5 Stars in Service Delivery (Business Banking Category) - 34th CIMG National Marketing Performance Awards
  • 5 Stars in Customer Satisfaction (Consumer Banking Category) - 34th CIMG National Marketing Performance Awards
  • 5 Stars in Customer Satisfaction (Business Banking Category) - 34th CIMG National Marketing Performance Awards
  • Outstanding Markeying Team of the Year (Silver Category - Banking) - 5th National Communications Awards 2023
  • Innovative Banking App of the Year (Z-Mobile App) - 5th Women's Choice Awards Africa

2022

  • Outstanding Bank of the Year Award - Ghana-West Africa Business Excellence Awards
  • Best Financial Inclusion Servicer Provider - Ghana 2022 - Digital Banker Africa Awards 2022
  • Best Corporate Banking Brand - Ghana 2022 - Global Brand Awards 2022
  • Premium Quality West African Banking Brand of the Year Award 2021 - Global Business Quality Awards
  • Bank of the Year - Ghana - 2022 Global Excellence Awards
  • Bank of the Year Ghana - 5th Ghana Accountancy and Finance Awards
  • 33rd Most Outstanding Company in Ghana - Ghana Club 100 Awards

2021

  • Best Trade Finance Provider 2021, Ghana - Global Finance Magazine
  • Best Foreign Exchange Provider Award 2021 - Global Finance Magazine
  • Best Banking Group 2021 - Ghana - World Finance Awards
  • Best Corporate Bank Ghana 2021 - International Business Awards
  • Outstanding Bank of the Year 2021 - Ghana West Africa Business Excellence Awards
  • Best Bank in Promoting Cashless Society - Instinct Business Finance Innovation Awards 2021
  • Best Internet Banking Service Provider 2021 – Ghana - Acquisition International Magazine
  • Platinum Economic Pillar - Pillars of Modern Ghana Awards 2021
  • Excellence in Customer Service Award - 4th Ghana Business Awards 2021
  • Innovative Card Product of the Year (Eazypay Gh Dual Card) - 11th GITTA Awards 2021
  • Best Bank for Financial Inclusion - 11th GITTA Awards 2021
  • Outstanding Customer Service Award – Banking - Ghana Accountancy and Finance Awards 2021
  • Most Corporate Governance Compliant - Universal Banks Category - 4th IoD-Gh Corporate Governance Excellence Awards 2021
  • 5-Stars in Service Quality CIMG-CSI, 2021 - Chartered Institute of Marketing Ghana (CIMG) Awards
  • 5-Stars in Customer Satisfaction CIMG-CSI, 2021 - Chartered Institute of Marketing Ghana (CIMG) Awards

2020

  • Most Customer Centric Bank - Ghana 2020 - Global Business Outlook
  • Best Customer Service Bank - Ghana 2020 - International Finance Magazine
  • Best Trade Finance Provider 2020, Ghana - Global Finance Magazine 
  • Best Banking Group 2020- Ghana - World Finance Magazine
  • Outstanding Bank of the Year - Ghana Business Standard Awards
  • Bank of the Year - Ghana Business Awards
  • Best Bank for Financial Inclusion - 10th Ghana Information Technology and Telecom Awards 2020

2019

  • Best Banking Group Ghana 2019 - World Finance Magazine
  • Best Bank in Ghana 2019 - Global Finance Magazine
  • Best Corporate Bank Ghana 2019 - International Business Magazine Awards
  • Best Customer Service Bank Ghana 2019 - International Business Magazine Awards
  • 2019 Award for Excellence: Banking - MEA Business Elite 2019
  • Most Outstanding Bank of the Year 2019:Ghana - AI Global for CV Magazine
  • Best Customer Service Bank 2019 - International Finance Magazine
  • Best Commercial Bank - Ghana 2019 - Global Business Outlook Awards
  • Best CSR Bank - 2019 - Global Business Outlook Awards
  • Outstanding Customer Service Award - Banking - West Africa Business Excellence Awards
  • Best Fintech Bank Collaboration of the Year - Ghana Information Technology & Telecom Awards 2019
  • Best Prepaid Initiative of the Year (Zenith Platinum Prepaid MasterCard) - Ghana Information Technology & Telecom Awards 2019
  • US Dollar Payments Straight Through Processing Excellence Awards - Citi Bank
  • Outstanding Brand of the Year - Banking - Ghana Business Standard Awards 2019

2018

  • Best Corporate Bank Ghana, 2017 – International Finance Magazine
  • Best Banking CEO Ghana, 2017 – International Finance Magazine
  • Best Corporate Bank Ghana, 2018 – Global Banking and Finance Review
  • Best Customer Service Bank, 2018 – Global Banking and Finance Review
  • Best e-Commerce Bank, 2018 – Global Banking and Finance Review
  • Best Bank in Ghana, 2018 – Global Finance
  • Best Banking Group Ghana 2018 – World Finance
  • MEA Business Elite – 2018, Most Outstanding Bank of 2018 in Ghana – the Middle East and Africa Markets Magazine

2017

  • Best Corporate Bank Ghana, 2017 – Global Banking and Finance Review
  • Best Customer Service Bank Ghana, 2017 – Global Banking and Finance Review
  • Best e-Commerce Bank Ghana, 2017 – Global Banking and Finance Review
  • Fastest Growing Bank Ghana 2016 – International Finance Magazine
  • Best Corporate Bank Ghana 2016 – International Finance Magazine
  • Most Outstanding in Banking and Finance Ghana – 2017 Middle East and Africa Markets Magazine (MEA) Banking Awards
  • Bank that Best Promotes Cashelss Transactions – 16th Ghana Banking Awards (2016)
  • Bank of the Year Ghana, 2017 – The Banker
  • 2016 Ghana Club 100. No. 26 Ranking
  • Top Expatriate Banking and Finance Company – 2017 Ghana Expatriate Business Awards

2016

  • Best Banking Group, Ghana – 2016 – World Finance Magazine
  • Best Corporate Bank Ghana, 2016 – Global Banking and Finance Review
  • Best Customer Service Bank, 2016 – Global Banking and Finance Review
  • Best e-Commerce Bank, 2016 – Global Banking and Finance Review
  • Most Cashless Bank – Ghana Banking Awards 2015
  • 2015 Ghana Club 100. No. 7 Ranking

2015

  • Winner – Bank of the Year Ghana, 2015 – The Banker
  • Winner – Best Banking Group, Ghana – World Finance Awards 2015
  • Winner – Best Corporate Bank, Ghana – Global Banking and Finance Review Awards 2015
  • Winner – Best E-Commerce Bank, Ghana – Global Banking and Finance Review Awards 2015
  • Winner – Best Customer Service Bank, Ghana – Global Banking and Finance Review Awards 2015
  • Straight Through Processing Excellence Award, 2014 (US Dollar Payments) – Citibank
  • Winner – Best Bank in Trade Finance – Ghana Banking Awards 2014
  • Winner – Most Cashless Bank – Ghana Banking Awards 2014
  • 2nd Runner-up – Best Bank in Long Term Loan Financing – Ghana Banking Awards 2014
  • 2nd Runner-up – Best Bank in Customer Care – Ghana Banking Awards 2014
  • 2014 Ghana Club 100. No. 6 and Leader in the Commercial Banks Sector Ranking

2014

  • Winner – Best Bank – Customer Care – Ghana Banking Awards 2013
  • 1st Runner-Up – Best Bank in Bank Growth – Ghana Banking Awards 2013
  • Bank of the Year Ghana, 2014 – The Banker

2013

  • 2012 Ghana Club 100. No. 70
  • Winner – Best Bank – Corporate Banking – Ghana Banking Awards 2012
  • Winner – Trade Finance Deal of the Year – Ghana Banking Awards 2012
  • 1st Runner-up – Best Bank – Trade Finance – Ghana Banking Awards 2012
  • 2nd Runner-up – Best Bank – Long Term Loan Financing – Ghana Banking Awards 2012
  • 2nd Runner-up – Best Bank – Short Term Loan Financing – Ghana Banking Awards 2012

2012

  • 2010 Ghana Club 100. No. 10 Ranking
  • 1st Runner-up – Best Bank – Most Socially Responsible Bank – Ghana Banking Awards 2010

2010

1st Runner-up – Best Bank – Most Socially Responsible Bank – Ghana Banking Awards 2009

2009

  • Winner – Bank of the Year – Customer Care – Ghana Banking Awards 2008
  • Winner – Best Bank – Financial Performance – Ghana Banking Awards 2008
  • 1st Runner-up – Best Bank – Short Term Loan Financing – Ghana Banking Awards 2008
  • 1st Runner-up – Best Bank – Best Growing Bank – Ghana Banking Awards 2008
  • 2nd Runner-up – Best Bank – Retail Banking – Ghana Banking Awards 2008

2008

2nd Runner-up – Best Bank – Customer Care – Ghana Banking Awards 2007

2006

1st Runner-up – Corporate Banking – Ghana Banking Awards 2006

Contact Us

Zenith Direct Customer Contact Centre
Tel: (+233) 302 429700 / (+233) 302 611500 / (+233) 302 680884 / (+233) 542 000111
Toll Free: 0800 10100 (Vodafone Only)  Email: info@zenithbank.com.gh
Or visit any Zenith Bank branch closest to you.

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