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Internet Banking

Z-Mobile

Take your business to a different level.

About Z-Mobile

About Z-Mobile

ZMobile is a mobile banking application designed to provide users with convenient and secure access to a wide variety of banking services nationwide.

  • Transfers (Inter, Intra bank & Mobile Wallet)
  • Card Services
  • Airtime & Data Purchase (AT, MTN &TELECEL)
  • Bill Payment (DSTV, Databank & Ghana.Gov)
  • QR Payments
  • Daily FX rates
  • Scheduled Payments
  • Zenith Cash Out (Cardless withdrawal)
  • Instant Account Opening
  • Biometric Authentication (fingerprint /facial recognition) or PIN
  • Cheques (Request, Confirm & Stop Cheque)
  • Convert FX to Cedi
  • SWIFT transfer
  • Zenith Near Me
  • Travel Notification
  • Investments

PART 1

  1. Download the Zmobile App from Appstore/ Playstore
  2. Click Register
  3. Enter Account Number
  4. Select registration mode:
  • Hard Token
  • OTP
  • Internet Banking
  1. For Option B (OTP)
  • Enter your Phone number
  • Enter your Date of Birth
  • Customer clicks Continue

 (An OTP will be sent to the same phone number after verification of details provided)

  1. Complete the required fields
  • Account Password (Password is required to be Six Digits)
  • Confirm Password
  • Set Transaction PIN (PIN is required to be Four Digits)
  • Confirm transaction PIN

(Kindly ensure password details are not repeated or in sequence eg. 00000 /123456)

  1. Enters OTP sent VIA email /SMS.
  2. Customer gets an alert of a successful registration.

 

PART 2

To sign into the mobile app after registration:

  1. Click on Sign In
  2. Enter Account Number
  3. Enter Password
  4. Select OTP
  5. Select Register Device
  6. Provide the following details:
  • Enter Account Number
  • Enter Phone Number
  • Enter Date of Birth

(An OTP will be sent VIA email/ SMS)

  1. Enter OTP provided

(A successful registration alert will be displayed)

  1. Enter the following details:
  • Enter Account Number
  • Enter Password
  • Click Log In

PART 1

  1. Download the ZMobile App from Appstore/Playstore
  2. Click Register
  3. Enter Account Number
  4. Select registration mode:
  • Hard Token
  • OTP
  • Internet Banking
  1. For Option B (OTP)
  • Enter your Phone number
  • Enter your Date of Incorporation
  • Customer clicks Continue

 (An OTP will be sent to the same phone number after verification of details provided)

  1. Complete the required fields
  • Account Password (Password is required to be Six Digits)
  • Confirm Password
  • Set Transaction PIN (PIN is required to be Four Digits)
  • Confirm transaction PIN

(Kindly ensure password details are not repeated or in sequence eg. 00000 /123456)

  1. Enters OTP sent VIA email /SMS.
  2. Customer gets an alert of a successful registration.

 

PART 2

To sign into the mobile app after registration:

  1. Click on Sign In
  2. Enter Account Number
  3. Enter Password
  4. Select OTP
  5. Select Register Device
  6. Provide the following details:
  7. Enter Account Number
  8. Enter Phone Number
  9. Enter Date of Incorporation

(An OTP will be sent VIA email/SMS)

     10. Enter OTP provided

(A successful registration alert will be displayed)

Enter the following details:

  • Enter Account Number
  • Enter Password
  • Click Log In
Z-Mobile FAQs

Z-Mobile FAQs

This account is available to customers 18-years and older and offers a secure, attractive method of saving funds at a competitive rate, while at the same time allowing for immediate access to funds via our in-house cheque clearance system.

Provide a screenshot of the unlock code and send via mail(info@zenithbank.com.gh or cardservices@zenithbank.com.gh) or via the bank’s live chat on our website. Alternatively, you can call the 24 hour Zenith Direct team on +233 542 000 111 or +233 302 680 884 and provide the unlock code for assistance.

Log onto the app, click on transfer button, select transfer mode and follow the procedure.

Yes, Currently the bank offer investment packages via the app i.e. (Fixed deposit)

Refer to ZMmobile User Guide.

  • A minimum of GHS 1 and maximum GHS 10 for interbank transfers.

  • 1% of the transactional value (maximum GHS 15 for bank to wallet transfers).
  • Launch the app, enter your account number and click select “forgot password”
  • Select the authentication method (Hard Token, OTP, Internet Banking)
  • For (OTP) Option
  • Enter your Phone number
  • Enter your Date of Birth
  • Select “continue”
  • Enter New Password (Password is required to be Six Digits)
  • Confirm Password
  • Ensure password details are not repeated or in sequence eg. 00000 /123456
  • An OTP will be sent to the same phone number after verification of details provided)
  • Enter OTP
  • Log onto the app, select “my settings” and select “change PIN” or “reset PIN”.
  • Select the authentication method (Hard Token, OTP, Internet Banking)
  • For (OTP) Option
  • Enter your Phone number
  • Enter your Date of Birth
  • Click “continue”
  • Complete the required fields
  • New PIN (PIN is required to be Four Digits)
  • Confirm PIN
  • Ensure PIN details are not repeated or in sequence eg. 00000 /123456
  • An OTP will be sent to the same phone number after verification of details provided)
  • Enter OTP
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